FQA
Q: What about the lead time?
A: Sample lead time is 1-3 working days. Bulk lead time: 7-15 working days.
Q: What information is needed for price?
A:For price, we need to know your display size, printing requirement, load-bearing,quantity.
Q: What is your sample cost?
A: Design for free, free sample (sample cost can be refund).
Q: What if I already have my own designs?
A: Great! Please send your file to let us know.
Q: What if I have no any ideas for my designs?
A: It doesn’t matter, we have a professional team having rich experience in cardboard display design and manufacturingjust tell us your requirements or your display and product specification, we do and customize the POS solutions with different designs for you until you are satisfied.
Q: What is your return policy?
A: We want to make sure you are 100% happy with your order and will do our best to help make sure this happens. With that in mind, because our packaging is totally custom we cannot offer returns with the exception of a misprint on our end. If you have a concern related to color, please contact us before your final proof is approved or check out our color questions below.If you’ve received your order and you have a concern please contact our customer service.
Q: Do you offer volume discounts?
A: Yes, we offer discounts for large orderes. Contact us, and our packaging design team will work with you to develop the most cost-effective solution for your product.
A: Yes, If you are not satisfied with the sample, the design can still be changed. You can change your packaging design and quantity as long as it has not entered large product process.
Q: I want to change the artwork on the order I just placed, is it possible?
A: Yes, If you are not satisfied with the sample, the design can still be changed. You can change your packaging design and quantity as long as it has not entered large product process.